How a small family business helped more than 25 000 teenagers in the UK get rid of ACNE

ACNE and how a small family business helped more than 25 000 teenagers in the UK get rid of it

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Acne…

A problem that every teenager faces. Big brands offer solutions, some are more expensive, and some are cheaper, but they all have one thing in common: They don't solve the problem. At the beginning of 2020, after we did some tests and sent organic lavender water to many of our relatives and friends with similar problems. We were astonished by the fact that all of them started calling and thanking us. This was the moment that we decided to launch our product online.

Inaessentials Family

Fortunately, the 3 children in our family brand were quite familiar with the technologies and helped us to make it happen. If we fast forward to today, we will see how from an unknown product our lavender water has become the highest-rated and most effective product against acne in Bulgaria and in 2020 as well as in other countries in Europe. However, behind all these wonderful stories lie years of hard work.

More about us

We are a family business that has been engaged in organic farming since the year 2000. We started as amateurs but with great enthusiasm. Today, even though our business has grown, we are constantly trying to improve. We took such a step in February 2020, when we decided to launch our products on the local market with the help of our children. An idea that today has become a success all over Europe and thanks to which I was voted Organic Producer of the Year. 

InaEssentials

We started without expectations. Our son made the website Inaessentials while studying marketing and advertising at the University of Reading – UK. He decided to test and run an advert on Facebook. In the beginning, there wasn’t a big effect, as we spent 15£ per day on advertising and we had 1 or 2 orders. Everything changed after a week when comments from satisfied customers started to appear under the ads.

After about a month, our first advertisement had more than 20 positive comments, which had a huge effect. We decided to run 2 more ads and the same thing happened. At one point we realized that not only teenagers but people of all ages use our lavender water against acne and they were all more than satisfied with the results.

customers comments about inaessentialsuk

We had to make a lot of changes… At one point the orders reached 30 lavender water bottles per day. At this time we were filling all the bottles at a homemade laboratory from a jug. This was also the moment when we decided to buy a filling and labeling machine. After a month we had to rent and equip a room for filling and labeling, and very soon after that, we had to hire 2 employees to help us run the online store.

 After 1000 sold waters and not a single complaint, we decided to change our ads and now we offer a free refund of the full amount for the order if there is no effect from our organic products. This move turned out to be very good for the brand, as it made new customers try the product, without any risk. Today we have over 110,000 lavender waters shipped to customers and only 164 returned, which tells us a lot about their effect.


 All of this was just like a dream come true for us, but at the same time, we also began to feel a great responsibility. The new challenge was to maintain our quality of service, which has always been a priority for us.

To this day, only we personally (me, my son, and my daughter) respond to all messages on Facebook and Instagram because we know that personal attitude is very important and although it takes time, we believe it is worth it. Proof of this is more than 10,000 positive comments about our organic products.

What is so unique about our product?

The main difference with us is that we take care of our lavender gardens in a completely different way. Our yield is 2 times lower than the average, but the quality is incomparable, and this is what customers praise the most. This is because despite being organically certified, we do not even allow ourselves to use organic fertilizers or sprays. The only thing we treat our fields with is our "secret" decoction, which is made according to a biodynamic recipe.

At full moon, we gather nettle, which we then use as the main ingredient for our decoction. This decoction banishes all diseases and preserves the therapeutic properties of lavender plantations, which we believe are transmitted in our lavender water. We believe that one of these properties is its unique effect against acne that our lavender water has, something that no other hydrosol on the market has.

We do not focus on turnover, but on having satisfied and loyal customers. We have started with this way of thinking about our business and we will follow it along the way. If you also want to try our organic lavender water against acne, you can do it HERE.

We are currently working with a logistics center in the UK and all orders are delivered in 24 hours  You will also receive a promo code for a 20% discount for your first order, which is: ina20

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CLINICAL TRIALS FOR EACH ROUTINA™

RESULTS DEMONSTRATED AFTER 90 DAYS

CLINICAL TRIALS FOR EACH ROUTINA™

RESULTS DEMONSTRATED AFTER 90 DAYS

We have developed and trademarked the RoutINA™ formula. Clinically tested in a third-party study in I.E.C France. In each RoutINA™ product page you could see the clinical results.

Our Acne RoutINA™ demonstrated the following results in 90 days:

90% Cleans the pores deeply

85% Removes excess sebum without drying the face

95% Suitable for all skin types

"A Purpose Beyond Profit: How Our Brand is Making an Impact"

At InaEssentials, we believe in giving back to the communities that have supported us. That's why we are proud to offer employment opportunities to members of minority groups, helping to support their livelihoods and provide them with a brighter future. By choosing our organic products, you are not only improving your own health and beauty, but you are also making a positive impact on the lives of others. Join us in making a difference today.