Return Policy

Refund: 

We hope that you are delighted with your order, but if for some reason you are not we have set out below a summary of your rights in the event that you wish to return a product :)

 From 2020 Inaessentials has a "The customer is always right policy" and we are offering a full refund if the customer is not satisfied with the order (no matter the reason) . As orders on the website are paid either by PayPal or Credit/ Debit card - the refund will be made in full amount to the Bank/PayPal account of the customer.

In order to get a refund you can contact us on:

Facebook: @inaessentialsuk 

Instagram: @inaessentialsuk

Email: unitedkingdom@inaessentials.eu

Just tell us your name and order number and our team will take care of the refund.

 

Exchange:

From 2020 Inaessentials has a "The customer is always right policy" that is why we are offering a free exchange if you are not satisfied with your product. You can just contact us and tell us which product you want to be exchanged and our team will take care of everything :) 

 

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